Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- Apple Pay
- Google Pay
How Payment Works
- When you place an order, your payment method is authorized for the order amount.
- The charge is completed when your order is processed for shipment.
- You will receive an order confirmation email once your payment is successfully processed.
Payment Security
Payments are processed through PCI-compliant payment providers over an encrypted connection. We do not receive or store your full card number, security code, or digital wallet credentials on our own servers.
Declined or Failed Payments
If your payment is declined, your order will not be processed. Please check that your card details and billing address are correct, try another accepted payment method, or contact your card issuer. You can also reach our support team at service@kokostakos.com for help.
Currency and Third-Party Fees
All charges appear in the currency displayed at checkout. If your card or wallet is issued in another currency, your bank or payment provider may apply a currency conversion fee or cross-border charge, which is outside our control and not included in our product prices.
Order Issues
If you are charged but your order does not appear in your confirmation, contact service@kokostakos.com with your order number and payment confirmation so we can investigate.