Privacy policy

Last updated: November 13, 2026
At aidzz (operated by Xinyang Aibao E-Commerce Co., Ltd., operating kokostakos.com), we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
  • Order information: your name, billing and shipping address, email address, phone number, order details, and any note you leave at checkout.
  • Payment information: payment card or digital wallet details are submitted directly to our payment processors. We do not store full card numbers on our servers.
  • Contact information: your email, phone, and message content when you contact support or submit a contact form.
  • Browsing information: IP address, device and browser type, pages visited, referral source, and cookies or similar technologies as described below.
How We Use Your Information
  • To process and deliver your orders, including shipping and after-sales service.
  • To communicate with you about your order, shipments, returns, and replies to your inquiries.
  • To maintain and improve our website, products, and customer service.
  • To prevent fraud, abuse, or unsafe transactions.
  • To send marketing messages only where you have given consent or where law allows; you can opt out at any time.
How We Share Your Information
We share information only with service providers who help us run the store, such as:
  • Payment processors who handle Visa, Mastercard, Apple Pay, and Google Pay transactions.
  • Shipping carriers and our returns warehouse who deliver and process your packages.
  • Platform, analytics, and customer-service tools necessary to operate the website.
We may also disclose information if required by law, legal process, or to protect our rights, safety, or property. We do not sell your personal information.
Cookies
We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how the store is used. You can disable cookies in your browser settings; some features may not work properly without them.
Data Retention
We keep your order and contact information only as long as needed to fulfill your order, provide customer service, comply with legal and tax obligations, or resolve disputes, after which it is deleted or anonymized.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of the sale of personal information. To make a request, contact us atservice@kokostakos.com We respond within the timeframe required by applicable law.
Security
We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be posted on this page.
Contact
Privacy questions: service@kokostakos.com Xinyang Aibao E-Commerce Co., Ltd. Group 2, Central Area, Shibali Village, Pingqiao Town, Pingqiao District, Xinyang City, Henan Province, China